Balmain Bicycle Mechanic operates primarily by appointment so we can provide careful attention to every bicycle that comes through the workshop. To arrange a bicycle drop-off or collection, please use the Make an appointment with us booking link available on our home page.
All servicing, repairs and adjustments are carried out according to our professional assessment. Where additional work is identified, we’ll normally discuss it with you before proceeding. Additional labour, replacement parts or assessment fees may apply in accordance with our Service & Collection Policy.
Before booking a service or leaving a bicycle with us, please review our Service & Collection Policy.
This policy outlines important workshop procedures, including service authorisation, estimates, assessment fees, payment terms, collection timeframes, storage fees and the installation of customer-supplied parts.
By leaving a bicycle for service or repair, you acknowledge and agree to these workshop conditions.
- Studio visit: $115 + standard charges
- Mobile repairs: $215 + standard charges
The following costs apply to the first tyre. The second tyre will be discounted by 10%.
- Tubed tyre with standard quick-release wheel: $65
- Tubed tyre requiring mechanical work to remove the wheel, including nutted or thru-axle wheels: $75
- Tubed tyre for a wheel with an e-bike motor: $115
- Tubeless tyre: $105
If you’re unsure which service level your bicycle requires, we recommend starting with a Routine Service. We’ll assess the bicycle on arrival and advise if a different level or scope of work is more appropriate.
Service-tier pricing covers the listed labour allowance. Replacement parts and additional work outside the stated inclusions are quoted separately.
Tier 0 – Quick Safety Check (15 minutes)
- Quick visual safety assessment
- Tyre-pressure check and basic brake and chain inspection
- Suitable for casual riders or a quick pre-ride check
- Cost: $70
Tier 1 – Routine Service (1 hour)
- Routine inspection and adjustments
- Basic safety and operational checks
- Suitable for regular upkeep and minor tune-ups
- Cost: $145 (parts not included)
Tier 2 – Maintenance & Parts (1 to 2 hours)
- Includes everything in Tier 1
- Removal and/or installation of parts
- Suitable for maintenance or replacement of worn components
- Cost: $220 (parts not included)
Tier 3 – Full Service (2 to 3 hours)
- Includes everything in Tiers 1 and 2
- Detailed inspection and servicing of key components
- Partial disassembly of major assemblies where required, excluding full sub-assembly rebuilds
- Recommended for bicycles requiring deeper servicing beyond routine maintenance
- Cost: $295 (parts not included)
Note: Consider a Bronze or Silver restoration for bicycles requiring major work, extensive disassembly or significant parts replacement.
Brakes
- Brake caliper repair: $65 + parts
- Hydraulic brake bleed: $65 per brake
- Hydraulic system installation: $115 + parts
- Rotor replacement: $65 per wheel + parts
Drivetrain
- Bottom bracket: $90 + parts
- Chain degrease: $40
- Chain replacement: $65 + parts
- Crank thread repair: $115 (parts included)
Cockpit
- Headset installation: $65 + parts
- Handlebar tape wrap: $65 + parts
Wheels
- Hub adjustment: $65 per wheel
- Wheel repair: $105 per wheel + parts
- Standard wheel build: $165 + parts
- Motor wheel build: $215 + parts
Cleaning & Decontamination
- Cleaning, decontamination, washing and drying where required before assessment or servicing: $60
- Additional labour charges may apply where cleaning requirements exceed standard workshop procedures
Customer-Supplied Parts
- $25 surcharge per part, in addition to standard labour
- Installation is subject to compatibility, condition and workshop approval
Sustainable Parts Disposal Fee
- Recycling or disposal of tyres and parts: $25
- Where replacement items are supplied and installed by us: $10
- Juvenile bicycle: $115
- Adult bicycle: $140
- Electric bicycle: $165
- Tricycle: $215
Restoration Services
At White Bay Bicycle Works, every restoration is completed to atelier standards. Whether your bicycle is a cherished heirloom, a rare classic or a beloved commuter, our restoration tiers are designed to return it to its finest practical mechanical and aesthetic condition.
Our approach is simple: restore where possible, replace only when needed and honour the integrity and character of the bicycle. Each tier reflects the depth of work involved, from a complete mechanical overhaul through to a fully renewed, museum-grade transformation.
Explore the tiers below to understand the scope, inclusions and intended use of each restoration level.
Bronze – $499
Complete Mechanical Overhaul
A full mechanical revival including complete disassembly, deep cleaning, fresh bearings, new grease throughout, new inner cables and cable housing, wheel truing and precise reassembly.
Best for: Structurally sound bicycles requiring a complete overhaul.
Silver – $999
Mechanical Overhaul + Essential Renewals
Everything in Bronze plus key part replacements as required, including chains, brake pads, tyres, tubes, grips or bar tape and hardware, returning the bicycle to dependable regular use.
Best for: Bicycles requiring an overhaul plus targeted replacement parts.
Gold – $1,499
Extensive Rebuild with Major New Parts
Everything in Silver plus renewal of most consumable and age-sensitive components, delivering significant improvements in braking, shifting, wheel performance and overall ride quality.
Best for: Vintage or high-value bicycles requiring an extensive mechanical reset.
Platinum – $1,999
Full Transformation with New Paintwork
Everything in Gold plus a complete repaint in a custom or period-appropriate finish. Decals are reapplied or recreated where possible, and components are aesthetically refreshed to produce a museum-grade finish.
Decal reapplication or recreation is included subject to availability, as some period-correct decal sets are no longer produced.
Best for: Collector pieces and heirlooms deserving a complete transformation.
To begin a restoration, please contact us to discuss your project.
- Short ride: Free
- 15-minute accompanied ride: $105, deducted from the purchase price if the bicycle is purchased
Workshop quotations are provided at no charge where the quoted work proceeds.
- Build & Sales Consultation: $155
- Evaluation Fee: $25 where a quotation is prepared and subsequently declined
- Additional Assessment Fee: $50 where additional professional assessment is required
- Written Condition Reports & Independent Bicycle Assessments: $65
The Additional Assessment Fee replaces the standard Evaluation Fee and is not waived if the quoted work proceeds.
Additional assessment may be required where a bicycle has been modified, partly disassembled, previously worked on by the owner or a third party, or cannot reasonably be assessed during a standard visual assessment.
For further information about workshop procedures, assessment fees and service conditions, please refer to our Service & Collection Policy.
- Using your bicycle: $105 per hour
- Using ours: $130
- Using your bicycle: $105 per hour
- Using ours: $130
- Suspension servicing or repair
- Glue-on tubular tyres
- Frame repair
- Electronic drivetrain servicing, including Di2 and AXS
Due to limited workshop space, bicycles should be collected within 7 days of notification that they are ready. Storage fees of $10 per day may apply after this period.